Does anyone know who is responsible (director or VP) for IBM’s Power Development Cloud (aka Virtual Loaner Program)? I have not been able to load an ‘IBM i (OS/400) saved image’ on IBM’s Power Development Cloud since February 19th, 2014. I have opened ticket after ticket after ticket after ticket after ticket after ticket with IBM support but all I ever get is ‘we are working on it’, ‘it will be fixed in a few days’, etc. and I still cannot load my saved IBM i image.
I have a customer who reported an issue with a product running on IBM i (OS/400) on February 18th, 2014. After I reviewed the logfiles and the code, I made a change to the code and want to test it on IBM’s Power Development Cloud. Since February 19th, I have been waiting for IBM to fix the Power Development Cloud issue and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting and waiting
I have tried all of my contacts at IBM but have not reached the right person. I need to end this horror story. If anyone knows the name of the director or VP for IBM’s Power Development Cloud, please email it to me at roger.lacroix@capitalware.com or call me at +1-226-980-7307.
Regards,
Roger Lacroix
Capitalware Inc.
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